Delivery periods

Spain: Receipt times depend on the delivery address and vary between 3 and 15 working days.

These times are indicative and depend on the transporter. Hola Guille S.L. does not take responsibility for delays that are out of our control under any circumstances.
Orders of in-stock items will be prepared for shipment in the 24 hours following order payment, from Monday to Friday, from 9.30am to 7pm (except bank holidays).
Orders of items that are not in stock have a delivery period that varies between 1 and 3 months, depending on the item. These times are indicative and depend on our suppliers.

For more information on deliveries, contact our customer care service: guille@garcia-hoz.com

Working hours: From Monday to Friday, 10.30am to 2pm and 5pm to 9pm
Customer service number: 910 224 745

Exchanges and returns

In the event that something arrives broken, send an email to guille@garcia-hoz.com and the piece will be replaced as soon as possible. If this is not possible, a transfer will be made to you for the full amount. Once the refund is accepted by our customer service team, the client will receive instructions on how to ship the goods.
For each order made on the guillegarcia.hoz website, Hola Guille S.L reserves the right to cancel and proceed to partial or total refund of the order.